![]() This helps end users quickly find the information they need. Once configured, these menus display in the chat window between the end user and their customers, typically HCPs. Configure Chat ToolbarĬustomer can configure different menus in the chat toolbar section. After the administrator accepts, the Service Account AppId will be linked to WeCom. The Service Account administrator must scan the QR code to accept the binding. (The Service Account and WeCom must be applied by the same company) Select the appropriate users or user groups to enable them to use the customer contacts function.īind the Service Account with WeCom in Customer Contacts. To define the user scope of customer contacts: Select the corresponding application from the Pop-up window for WeCom CRM, then select OK.Īfter this step, the message type 外部联系人变更回调 in the Receive Message AP section is selected by default.Ĭonfiguring the User Scope of the Customer Contacts Function Select API -> Setting in the customer section. To configure Customer Contacts, select Customer Contacts tab to navigate to the customer contacts management page. Configure Approved WeChat in Customer Contacts Īfter saving the Token and EncodingAESKey in the Approved Messaging Admin Console, navigate back to here and enter the following Message URL: Add URLs for each functional menu in the table below.įor example, the menu for Logout would be.WeChat allows up to three first-level menus and up to five second-level menus under each first-level menu. Select the Settings button to customize menus.Select App Management from the administrator console.Administrator should replace HOST_NAME with one of the following values: Salesforce Org The URL format for creating each of the Approved WeChat application external URLs is as follows: Configure Approved WeChat Application Menu URLsĪdministrators need to configure menus and their associated external URLs within the Tencent WeCom application to provide access to the Approved WeChat functionality. Once Veeva confirms the domain verification file is uploaded, the Administrator should verify the JS-SDK status in the WeCom application is "已验证". Set the Trust Domain Name (可信域名) field for the WeCom application to one of the Trust Domain Name values.Īpply the Trust Domain Name by selecting the Domain Name Verification link (申请校验域名).Īdministrators need to download the generated domain verification file by selecting the download file link (下载文件).Īdministrators need to submit a support case with this file to Veeva Customer Support to request to have the domain verification file uploaded to the Approved WeChat server. In this example, select the “Approved WeChat” application, then select “Web Authorization and JS-SDK”. ![]()
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